Client Support Services

Whether you are a new customer, an existing customer, or are submitting a claim B&T Insurance Advisors is here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our online support center, customer service representatives, and professional Agents are here to help you make policy changes or obtain new coverages.

If it is after business hours, please call the company on your policy or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number and these numbers are also listed on our Payment & Claim Center page. Prior to calling, please have your policy number available for the claims adjuster. You can also call us at 740-966-1146 to report a claim during regular business hours.

Please keep in mind that coverage cannot be bound by email, voicemail, or fax. Coverage will only be bound with written notification from our office. We are here to help you if you happen to experience a loss.

Below are forms that we have provided to save you time when submitting any customer service request.


Be sure to include your first and last name.


Don't worry, we won't spam your email address.


Be sure to include your area code.


Don't worry if you aren't currently covered -- just leave this blank.


Any and all information will be kept completely private.